Privacy Policy

Last updated: January 5, 2026

1. Introduction

Welcome to Yeti ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat platform at getyeti.ai (the "Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address, name, and profile picture (if you sign in via Google OAuth).
  • Chat Content: We store the conversations you have with AI models to provide continuity and allow you to access your chat history.
  • Payment Information: When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card details.
  • API Keys: If you choose to bring your own API keys, we encrypt and store them securely to enable you to use your own provider accounts.
  • Files and Attachments: Files you upload to use with the AI are stored securely and associated with your account.

2.2 Information Collected Automatically

  • Usage Data: We collect information about how you use the Service, including features accessed, models used, and interaction patterns.
  • Device Information: We may collect information about your device, including browser type, operating system, and IP address.
  • Cookies: We use cookies and similar technologies to maintain your session and preferences.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • AI Model Providers: Your chat messages are sent to third-party AI providers (such as OpenAI, Anthropic, Google) to generate responses. These providers have their own privacy policies.
  • Service Providers: We use trusted third parties for hosting (Vercel), database (Convex), authentication (WorkOS), and payments (Stripe).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data (including your API keys), secure HTTPS connections, and regular security assessments.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You can delete your chat history at any time. If you delete your account, we will delete or anonymize your personal information within 30 days, except as required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Export: Request a portable copy of your data
  • Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us at privacy@getyeti.ai.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@getyeti.ai